Contact us

Lost or stolen cards

If your Prezzy Card is lost or stolen within New Zealand, call us on 0800 450 509 and we'll cancel your card immediately.

If you're overseas, call us on +64 4 803 1640. Our customer service representatives are available 24 hours a day, 7 days a week to help you.

Questions

For any questions about Prezzy Card, check out our FAQs or email us at customerenquiries@prezzycard.co.nz

For any account enquiries, please check your account online.