The Corporate Portal is currently unavailable while we complete system updates and validation activities. We are working to restore all services as quickly as possible and apologise for the inconvenience. Further updates will be provided as they become available. If you need assistance in the meantime, please contact our Customer Service team on 09 888 6792.

Disputing a transaction

If you want to dispute the transaction, you'll need to contact us within 60 days of the purchase date.

To dispute a transaction please fill in the Dispute Form, scan it and email it to [email protected]

Prezzy Card Disputes
P.O. Box 132122
Sylvia Park,
Auckland 1644

Download Dispute Form PDF