If your card has been lost or stolen, our customer service representatives are available 24 hours a day, 7 days a week to help you.
If you're in New Zealand, call us on 0800 450 509 and we'll cancel your card immediately.
If you're overseas, call us on +64 4 803 1640.
For questions about Prezzy® card, check out our FAQs.
For any card enquiries, please check your transactions online.
You can also contact our customer support team by emailing firstname.lastname@example.org or phone 0800 450 509 (fees may apply).