Contact Us


If your card has been lost or stolen, our customer service representatives are here to help.

If you're in New Zealand, call us on +64 9 888 6792 and we'll cancel your card immediately.



When reaching out to our team via email, it is imperative that you do not include any sensitive information, including the 16-digit card number, CVV, or expiration date. Your cooperation in this matter is greatly appreciated.

For questions about Prezzy card, check out our FAQs.

For any card enquiries, please check your transactions online.

You can also contact our customer support team by emailing [email protected] or phone 0800 110 002 (fees may apply).