Contact Us

LOST OR STOLEN CARDS

If your card has been lost or stolen, our customer service representatives are available 24 hours a day, 7 days a week to help you.

If you're in New Zealand, call us and we'll cancel your card immediately.

For a Visa Prezzy card call (04) 803 1640

For a Mastercard Prezzy card call (09) 942 4919

If you're overseas, call us on +64 4 803 1640.

 

QUESTIONS

For questions about Prezzy card, check out our FAQs.

For any card enquiries, please check your transactions online.

You can also contact our customer support team by emailing [email protected] or phone 0800 450 509 (fees may apply).