LOST OR STOLEN CARDS
If your card has been lost or stolen, our customer service representatives are here to help.
If you're in New Zealand, call us and we'll cancel your card immediately.
For a Visa Prezzy card call (04) 803 1640
For a Mastercard Prezzy card call (09) 942 4919
If you're overseas, call us on +64 4 803 1640.
For questions about Prezzy card, check out our FAQs.
For any card enquiries, please check your transactions online.
You can also contact our customer support team by emailing [email protected] or phone 0800 450 509 (fees may apply).