LOST OR STOLEN CARDS
If your card has been lost or stolen, our customer service representatives are available 24 hours a day, 7 days a week to help you.
If you're in New Zealand, call us and we'll cancel your card immediately.
For a Visa Prezzy card call (04) 803 1640
For a Mastercard Prezzy card call (09) 942 4919
If you're overseas, call us on +64 4 803 1640.
For questions about Prezzy card, check out our FAQs.
For any card enquiries, please check your transactions online.
You can also contact our customer support team by emailing [email protected] or phone 0800 450 509 (fees may apply).